Seminars

Seminar Schedule

10am - 11am - Sally Hart - Marketing Your EmmiPet Service

Offering a teeth cleaning service with EmmiPet involves understanding its innovative ultrasonic technology while promoting oral health in pets. Sally will explain how to maximise customer benefits and effectively communicate the value of these services to foster trust and loyalty among your customers.

11.15am - 12.15pm - Kristy Worsell -Tips And Tricks To Enhance Your Salon Groom

Kristy Worsell, a Level 4 Master Groomer and qualified tutor at Elite Dog Grooming Training School, brings a wealth of experience to the table. With a strong background in competitive grooming, salon workshops, and Asian-style grooming, Kristy is passionate about sharing her expertise. In this session, Kristy will demonstrate practical tips and creative techniques to elevate your everyday salon grooms. Learn how to add flair, efficiency, and precision to your grooming routines. Kristy’s approachable style and hands-on advice will help you develop new skills and deliver exceptional results for your clients

1pm - 2pm - Louisa Tandy & Sally Hart - Controlling Client Confrontation

Louisa and Sally are the dream team to help you with the tricky topics that get an owner all fired up! From raising prices to charging for missed appointments and how to to drop a difficult customer Louisa & Sally have you covered with their wealth of experience!

2.15pm - 3.15pm- Zoe Duffy - The Art of the Drop/Silk Coat Teddy Bear Trim

Zoe is a distinguished figure in the grooming industry, celebrated for her expertise and passion for education and mentorship, she shares her skills with you on how to perfect a salon style teddy bear trim on a tricky Lhasa Apso coat.